365Care+

Dedicated Network Administration

Every day, every hour we keep watch to ensure our Worry-Free ITTM commitment is provided with care.

365 Technologies Inc. - Worry Free IT™ - Computer Network Support Winnipeg

What's Proactive Technology Management?

Services include
  • 24/7/365 availability monitoring & alerting for servers & network devices
  • 24/7/365 remote troubleshooting & resolution for servers
  • Desktop optimization services (security patches, disk defragmentation, temp file deletion)
  • Server preventative maintenance
  • Installation and centralized management of Trend MicroTM OfficeScan 10.0 AntiVirus
  • Centralized spam filtering and management
  • Remote backup of critical business data
  • 24/7/365 availability monitoring & alerting for servers & network devices
  • 24/7/365 remote troubleshooting & resolution for servers
  • Desktop optimization services (security patches, disk defragmentation, temp file deletion)
  • Server preventative maintenance
  • Installation and centralized management of Trend MicroTM OfficeScan 10.0 AntiVirus
  • Centralized spam filtering and management
  • Remote backup of critical business data

How we help?

365’s Network Operations Centre is staffed with certified systems engineers who monitor your network 24/7 and respond immediately to any problems. We’re often resolving issues before you even know about them! Our preventative maintenance services and centrally-managed AntiVirus and AntiSpam ensure optimal performance from your systems and keep small problems from becoming big ones.

365 Technologies Inc. - Worry Free IT™ - Computer Network Support Winnipeg

What's Dedicated Network Administration?

Services include
  • Assigned Network Administrator
  • Scheduled monthly on-site visit
  • Full network documentation
  • Application of 365 Best Practices across the client network
  • Monthly performance report on all centralized tech support services
  • Inventory reporting and lifecycle management for all technology assets
  • Assigned Network Administrator
  • Scheduled monthly on-site visit
  • Full network documentation
  • Application of 365 Best Practices across the client network
  • Monthly performance report on all centralized tech support services
  • Inventory reporting and lifecycle management for all technology assets

How we help?

As technology becomes more complex, it’s increasingly important to apply a best practices approach to managing your business’ networks. Our Network Administrators are experts in building stable, reliable solutions for our clients. As a 365Care+ client, we’ll review your current network configurations, and apply our 365 Best Practices in security, business continuity, asset management and more to improve performance and reduce risks.

365 Technologies Inc. - Worry Free IT™ - Computer Network Support Winnipeg

What's Professional Technology Consulting?

Services include
  • myCIO – Dedicated Chief Information Officer
  • Quarterly technology review & presentation of Technology Summary
  • Design Desk resources (solution configuration & planning, recommendations)
  • Technology budget planning
  • Business impact of technology decisions
  • Procurement services for hardware & software purchasing
  • Third party vendor assistance services
  • myCIO – Dedicated Chief Information Officer
  • Quarterly technology review & presentation of Technology Summary
  • Design Desk resources (solution configuration & planning, recommendations)
  • Technology budget planning
  • Business impact of technology decisions
  • Procurement services for hardware & software purchasing
  • Third party vendor assistance services

How we help?

We’re more than a ‘vendor’ – we’re your trusted technology advisors. As a 365Care+ client, you’ll benefit from our years of experience and strategic approach. Each client is assigned a CIO – a Chief Information Officer – who will meet with you regularly to ensure your technology is supporting your business needs. We’ll develop a technology budget, assist with planning network changes or purchases, and work with third-party vendors – all as part of your fixed monthly fee.

365 Technologies Inc. - Worry Free IT™ - Computer Network Support Winnipeg

What's Unlimited Support Services?

Services include
  • Unlimited 24/7/365 Help Desk support (phone/Email/remote)
  • Unlimited 24/7/365 on-site support
  • Unlimited in-shop service
  • Secure online customer portal (enter/update service tickets, view ticket status)
  • Problem isolation & resolution
  • Unlimited 24/7/365 Help Desk support (phone/Email/remote)
  • Unlimited 24/7/365 on-site support
  • Unlimited in-shop service
  • Secure online customer portal (enter/update service tickets, view ticket status)
  • Problem isolation & resolution

How we help?

365Care+ clients never worry about what a problem will cost to fix – with 365Care+; all your support is included. Our fully-staffed Help Desk will answer your calls day or night, and bring any support issue to a full resolution. With unlimited support services, you get predictable IT costs, and no surprise bills or overtime costs, ever.

Worried about your IT costs?

Almost any IT problem we encounter can be classified within 5 different areas – we call them the ‘Big 5’ IT Worries. Do you want to learn how much the ‘Big 5’ IT Worries is costing your business?

Imagine if you didn't need to worry about the cost of each problem. Or better yet, if there was support in place to prevent the problem from occurring in the first place. Small to mid-sized businesses aren't often able to employ an in-house IT department, but with support from 365 Technologies, you're covered as though you had one.

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