WHO WE HELP

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Michael and his team were able to explain to us in ways that made sense to us.  They gave us the confidence that this is what they are good at and they are going to follow through with it.

Peter

Peter Tessier

Managing Partner
Waggoner Insurance
Industry
Insurance
Address
1855 Ness Ave.,
Winnipeg
144-2305 McPhillips Street,
Winnipeg
9-660 Sterling Lyon Parkway,
Winnipeg
Phone Number
204-925-8620
Website

The Company

A family-owned independent brokerage, Waggoner Insurance has been in business for over 20 years. Their three locations across Winnipeg provide insurance coverage for auto, home, commercial businesses, and travel health. Considered a specialized property and casualty insurance brokerage, Waggoner Insurance is a proud member of the Insurance Brokers Association of Manitoba.

365 Technologies Inc. - Worry Free IT™ - Tech Support Services Winnipeg
365 Technologies Inc. - Worry Free IT™ - Network Administration Winnipeg

Their Needs

With multiple locations and multiple workstations at each, Waggoner Insurance required a support team who could dedicate time and resources to solving their problems when they happened. With busy retail locations and a high volume of daily transactions, system uptime is essential to the staff at Waggoner. Inter-office connectivity, access to Manitoba Public Insurance systems, and client file management all add to the complexity of this environment.

The Results

Increase Productivity
Increase Productivity

Through their onboarding and discovery process, 365 discovered several issues within the existing network configuration. 365 Technologies addressed these matters in a logical, timely sense to have the least possible impact on day to day operations. Waggoner Insurance staff reported that as 365 Technologies delved deeper into the system, fewer issues were encountered until they ceased almost entirely. Downtime was dramatically reduced, and productivity increased just as steadily.

Worried about your IT costs?

Almost any IT problem we encounter can be classified within 5 different areas – we call them the ‘Big 5’ IT Worries. Do you want to learn how much the ‘Big 5’ IT Worries is costing your business?

Imagine if you didn't need to worry about the cost of each problem. Or better yet, if there was support in place to prevent the problem from occurring in the first place. Small to mid-sized businesses aren't often able to employ an in-house IT department, but with support from 365 Technologies, you're covered as though you had one.

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